A junior-level, on-site customer service role in Zürich for a financial services client. The position requires fluency in English, German, French, and Italian to support users with products and apps.
This position supports a financial services client by providing dedicated assistance to users of their financial products and mobile applications. The agent acts as the primary point of contact for resolving user inquiries across multiple languages.
Responsibilities
- Assist customers in English, German, French, and Italian with questions regarding financial services, mobile applications, and card-related issues.
- Address a mix of technical and non-technical support requests to ensure user satisfaction.
Requirements
- Demonstrate excellent proficiency in English, German, French, and Italian.
- Possess strong communication abilities and a professional demeanor on the telephone.
- Have a foundational understanding of technology and digital tools.
Nice to have
- Previous experience working in customer service or call center settings.
What the company offers
- A four-month temporary contract managed by Summit Recruitment AG.
- The opportunity to transition into a permanent role with the end client upon successful completion of the initial period.
Quelle: öffentlich zugängliche Karriereseite des Arbeitgebers. Batchly ist nicht der Arbeitgeber und steht nicht notwendigerweise in einem Vertragsverhältnis mit dem Unternehmen.