Product Manager

Nexthink seeks a Mid-Senior Product Manager to lead the Workspace product in Lausanne. This hybrid role focuses on AI-driven digital employee experience, requiring strong product delivery and stakeholder collaboration skills.

This position centers on the Workspace product, a key strategic asset for Nexthink that leverages artificial intelligence. The successful candidate will take full responsibility for the day-to-day delivery of this AI-native solution, working closely with engineering, design, and other cross-functional groups to execute the product roadmap effectively.

Responsibilities

• Manage the complete lifecycle of product features, starting from initial problem identification and discovery through to final release and subsequent iterations.
• Perform continuous customer research to uncover the specific needs of both end-users and IT teams, converting these insights into actionable product opportunities.
• Create clear and detailed requirement documentation to ensure the engineering team understands the purpose and specifications of each feature.
• Facilitate agile ceremonies such as sprint planning, daily stand-ups, backlog grooming, retrospectives, and product demos alongside the design and engineering teams.
• Partner with Design, Product Marketing, Sales, and Customer Success departments to synchronize launch activities and maintain strategic alignment.
• Establish key performance indicators for new features and monitor their performance after release to foster ongoing product improvement.
• Act as the primary advocate for customers by building strong relationships with them and internal stakeholders.
• Monitor industry trends in AI, digital employee experience, and enterprise SaaS to guide future product strategy.

Requirements

• Three to five years of experience as a Product Manager within a B2B SaaS environment, collaborating closely with engineering teams using agile methods.
• Demonstrated capability to manage product delivery from discovery and prioritization to launch with minimal supervision.
• Proficiency in discovery techniques, including conducting customer interviews, analyzing qualitative and quantitative data, and applying findings to product decisions.
• Strong interpersonal skills to quickly build trust and collaborate effectively with engineers, designers, and cross-functional stakeholders.
• Excellent written and verbal communication abilities, including drafting concise user stories, presenting to leadership, and leading cross-functional discussions.
• A proactive and self-starting attitude, characterized by strong organizational skills and a focus on taking ownership of results.
• Professional-level proficiency in English, both spoken and written.

Nice to have

• Prior experience with products focused on Digital Employee Experience, IT operations, or enterprise workplace technology.
• Background in UX design principles or experience working within a product trio consisting of a PM, designer, and engineer.
• Familiarity with agile frameworks and product discovery methodologies such as continuous discovery or Jobs-to-be-Done (JTBD).

What the company offers

• Permanent employment contract with a competitive compensation package.
• Office location offering views of Lake Geneva, situated near the Prilly-Malley train station.
• Hybrid work arrangement that balances remote and office work, with a structured onboarding process for new hires.
• Flexible working hours and unlimited paid time off, in addition to 25 days of annual holidays and three paid volunteer days.
• Free access to an on-site fitness center.
• Reimbursement for a half-fare public transport travel card.
• Partial reimbursement for French language classes.
• Provided snacks including fresh fruit, cookies, and soft drinks.
• Regular team events such as volunteer days, pizza talks, team building activities, and office-hosted meetups.
• Referral bonuses for successful hires after a three-month probation period.
• Relocation assistance for international candidates.

About the company

Nexthink is the global leader in digital employee experience management software, helping over 1,500 customers enhance the digital experiences of more than 25 million employees. The company fosters a 'One Team' culture that emphasizes connection, collaboration, and continuous innovation. With a workforce representing over 75 nationalities, Nexthink is deeply committed to diversity, inclusion, and equity.

• Leader in digital employee experience management software.
• Serves over 1,500 customers and supports more than 25 million employees.
• Operates as 'One Team' focused on connection, collaboration, and innovation.
• Strong commitment to diversity, inclusion, and equity.
• Diverse workforce representing over 75 nationalities and multiple languages.