Renewals Inside Sales Rep

Responsibilities

• Manage the renewal process for existing customers, ensuring timely and accurate renewals.
• Identify upselling opportunities and cross-sell additional SonicWall products and services.
• Maintain strong relationships with key customers to ensure high retention rates.
• Collaborate with the sales and marketing teams to develop strategies for customer engagement and renewal campaigns.
• Meet or exceed sales targets and quotas for renewals and upsells.
• Provide exceptional customer service and support throughout the renewal process.

Requirements

• Proven experience in inside sales, account management, or customer success, preferably in the cybersecurity or technology industry.
• Strong understanding of SaaS or subscription-based business models.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficiency in CRM software and sales tools.

What the company offers

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Professional development opportunities.
• Flexible work arrangements.