Account Executive, Services

Siteimprove GmbH seeks a Senior Account Executive to drive services-led sales across strategic accounts in Switzerland, focusing on digital accessibility and content optimization solutions.

The company operates as a global leader in digital accessibility and web governance. This position involves leading consultative, services-based engagements for key clients. The role requires partnering with internal stakeholders to design tailored solutions that address complex customer needs in digital experience and governance.

Responsibilities

• Manage the complete sales process for service engagements, from initial discovery and scoping to final proposal and contract closure.
• Sell professional services, consulting, and program-based offerings that extend the value of the core platform.
• Establish trust-based relationships with stakeholders in marketing, IT, accessibility, and executive leadership.
• Conduct in-depth needs analysis to translate business challenges into customized solutions and statements of work.
• Collaborate with Services, Sales Engineering, Value Consulting, and Customer Success teams to ensure high-impact delivery.
• Create and execute strategic account plans to increase services penetration and overall account value.
• Forecast the services pipeline accurately and manage opportunities within Salesforce.
• Handle procurement, legal, and contracting procedures, including services agreements.
• Represent the company at industry events, workshops, and customer meetings.
• Engage actively in training, development, and knowledge-sharing activities.

Requirements

• Seven or more years of experience in consultative sales, preferably with SaaS and services offerings.
• Demonstrated success in closing complex deals involving multiple stakeholders and services components.
• Experience leading discovery, scoping, and solution design discussions.
• Ability to engage C-level executives such as CMOs, CDOs, and CIOs within enterprise organizations.
• Skill in managing lengthy, complex sales cycles with custom solutions and variable deal structures.
• Strong cross-functional collaboration skills, especially with delivery and services teams.
• High self-motivation, resilience, and adaptability.
• Possession of a valid passport, as travel may be necessary.

Nice to have

• Experience in martech, digital experience, accessibility, or adjacent ecosystems like Adobe or Oracle.
• Background in selling digital transformation, accessibility programs, or consulting engagements.
• Familiarity with value-based selling methodologies such as MEDDPICC.
• Prior experience in regulated industries including insurance, financial services, or the public sector.
• Passion for digital accessibility, inclusion, or ESG-related initiatives.

About the company

Siteimprove GmbH is part of a global organization recognized for leadership in digital accessibility, content optimization, and web governance. The company empowers clients to create inclusive, high-performing digital experiences through innovative solutions.