Account Manager

Vintory GmbH seeks a Mid-level Account Manager in Switzerland to manage partner relationships, drive adoption of solutions, and ensure long-term business growth through strategic account management.

This position focuses on owning the lifecycle of a dedicated book of business, ensuring partners achieve success through Vintory’s products and services. The role demands a strategic mindset to create tangible value for partners while maintaining high levels of satisfaction and alignment with company solutions.

Responsibilities

• Manage a portfolio of key partner accounts, handling the relationship from initial onboarding through ongoing management and expansion.
• Foster enduring partnerships by deeply understanding each client’s specific needs, industry hurdles, and strategic goals.
• Align partner objectives with Vintory’s offerings by designing and implementing customized success strategies.
• Proactively spot and mitigate risks or opportunities within accounts, collaborating with internal teams to resolve issues.
• Encourage the adoption of Vintory’s solutions to maximize the value partners derive from the platform.
• Serve as the primary bridge between external partners and internal departments such as sales, product, and support, ensuring smooth communication.
• Track account health metrics and leverage data to guide strategies for retention and growth.
• Communicate partner insights and feedback to the product team to influence future development and improvements.

Requirements

• Bachelor’s degree in Business, Marketing, or a closely related discipline.
• At least three years of experience in partner success, account management, or a similar client-facing role, ideally within B2B software or technology.
• Demonstrated history of growing a book of business, achieving high partner satisfaction, and driving successful outcomes.
• Strong interpersonal and communication skills with a focus on building trust.
• Solid analytical capabilities and problem-solving aptitude.
• Ability to thrive in a fast-paced environment, working both independently and as part of a team.
• Experience using CRM systems and partner success platforms.

What the company offers

• Competitive base salary complemented by performance-based bonuses.
• Comprehensive benefits package covering medical, dental, and vision insurance.
• Generous paid time off, including vacation days, sick leave, and holidays.
• Opportunities for professional growth through ongoing training and educational resources.
• A collaborative work environment supported by a culture that prioritizes growth and success.

About the company

Vintory GmbH fosters a workplace culture centered on continuous growth and professional success. The company emphasizes a supportive and collaborative atmosphere where employees are encouraged to develop their skills and contribute to shared achievements.

• A strong emphasis on growth and success within the company culture.
• A collaborative and supportive work environment.