Director, Solution Specialist Manager, AI Business Solutions

Microsoft seeks a Director to lead a global team of solution specialists, driving growth in AI, Security, and Business Process solutions while engaging top enterprise customers in Japan and across other regions.

This leadership position is responsible for guiding a distributed team across the Americas, EMEA, and Asia, with a specific focus on Japanese top enterprise customers. The role aims to accelerate go-to-market best practices, scale cross-geography learnings, and advance the Intelligence + Trust value proposition while shaping strategy for senior stakeholders.

Responsibilities

• Act as an advocate for customers and partners across global regions, including key Japanese enterprise accounts.
• Promote early involvement of strategic partners in sales cycles to boost customer adoption rates.
• Provide internal teams with insights and feedback to refine go-to-market strategies and execution.
• Align solution scenarios with customer and partner needs to enhance business operations.
• Champion customer support resources through the Unified Support framework.
• Coach and support the team, modeling leadership principles and fostering a caring environment.
• Set clear team objectives and measurable outcomes to ensure success across boundaries.
• Recruit and retain top talent, investing in employee growth and building diverse leadership.
• Establish a consistent operating rhythm to scale best practices and share learnings globally.
• Guide the team in leveraging automation, AI analytics, forecasting tools, and sales methodologies to improve pipeline quality.
• Oversee pipeline health, address stalled opportunities, remove blockers, and enhance forecast accuracy.
• Monitor market trends, customer priorities, competitive threats, and industry opportunities.
• Develop and execute sales strategies that align AI, cloud, security, and business process solutions with customer transformation goals.
• Coach the team to differentiate Microsoft’s offerings through expert solutioning and customer-specific value propositions.

Requirements

• Demonstrated history of delivering measurable business impact through strategic leadership and operational excellence.
• Experience in solutioning within AI Business Solutions, Security, and Business Process domains.
• Proven background in solution or services sales.
• Experience managing teams via direct line management or matrix/project management structures.
• Bachelor's degree in Computer Science, Engineering, IT, Business Administration, Analytics, Data Science, or equivalent; or Master's degree in MBA, IT, Information Security, or equivalent experience.

What the company offers

• Eligibility for benefits and other compensation.

About the company

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. The company fosters a culture of inclusion built on values of respect, integrity, and accountability, encouraging employees to collaborate with a growth mindset and innovate to empower others.

• Empowering every person and organization to achieve more.
• Fostering a growth mindset and collaboration to realize shared goals.
• Building a culture of inclusion based on respect, integrity, and accountability.