Enterprise Account Manager DACH

Perk Yokoy seeks a Senior Enterprise Account Manager for the DACH region to manage key client accounts, drive product adoption, and ensure long-term retention through strategic partnership.

This position serves as a strategic partner for major clients across the DACH area, focusing on the company’s unified business travel and expense management platform. The incumbent will oversee a portfolio of high-value accounts, ensuring client success while actively expanding the use of the product suite to drive growth.

Responsibilities

• Manage and develop relationships with enterprise clients, acting as the main strategic point of contact for key decision-makers.
• Understand client business goals and travel program structures to provide tailored advice and support.
• Identify and execute opportunities for upselling and cross-selling within the existing client base to increase revenue.
• Conduct strategic business reviews with senior stakeholders, using data analytics to highlight value and provide actionable insights.
• Gain expertise in the full Perk product range, including the Yokoy spend management solution, to advise clients on best practices.
• Represent client needs internally by working with Product, Support, and Onboarding teams to improve the customer experience.
• Proactively address complex client challenges by creating scalable solutions that enhance satisfaction and retention.

Requirements

• Native or near-native German proficiency and fluent English skills.
• Prior experience in Enterprise Account Management, Customer Success, or similar strategic roles, ideally in SaaS, Travel Tech, or Fin Tech.
• Demonstrated history of achieving or surpassing retention and revenue targets.
• Strong communication and presentation abilities, with confidence in engaging C-level executives.
• Solid analytical capabilities to interpret complex data and formulate strategic recommendations.
• Highly organized with the ability to effectively manage a portfolio of significant accounts.

Nice to have

• Background in SaaS, Travel Tech, or Fin Tech industries.

What the company offers

• Competitive salary package including equity ownership in Perk.
• Generous vacation allowance combined with public holidays.
• Option to choose between private healthcare coverage or a gym membership allowance.
• Life insurance coverage for dependents.
• Access to Spring Health for therapy and coaching sessions for employees and their families.
• Flexible compensation structure.
• 17 weeks of paid parental leave during the child’s first year.
• 16 paid hours annually for volunteering with charitable organizations.
• Up to 20 'Work from Anywhere' days per year.
• Real-life language lessons in English, Spanish, and Catalan.
• A fully paid four-week sabbatical after five years of service.
• Relocation assistance to move to one of the company’s hubs.

About the company

Following the acquisition of Yokoy, Perk Yokoy is experiencing a significant phase of growth and innovation. The organization is built on a foundation of customer obsession, empathy, and a genuine commitment to client success. Internal values emphasize strategic thinking, collaboration, trustworthiness, and a strong results-orientation.

• Customer-obsessed culture dedicated to helping clients succeed.
• Values empathy and genuine support in client relationships.
• Emphasis on strategic thinking and collaboration across teams.
• Focus on trustworthiness and delivering measurable results.