Field Service Technician, Mechanical, Gravure - Coating Laminating

The company seeks a Mechanical Field Service Technician to support BOBST packaging equipment across the US and Canada. This mid-level role involves installation, repair, and customer training for a global leader in the packaging industry.

As the primary point of contact for BOBST products, this technician acts as a trusted advisor and key customer representative. The position supports a global organization dedicated to advancing connectivity, digitalization, automation, and sustainability within the packaging sector.

Responsibilities

• Perform timely repairs and installations of customer machinery.
• Install new equipment and relocate existing units as needed.
• Conduct preventative maintenance to ensure optimal machine performance.
• Provide training to customers on proper equipment usage.
• Order necessary parts to support installation and repair tasks.
• Troubleshoot issues and proactively suggest service programs.
• Diagnose faults within the customer environment and recommend solutions.

Requirements

• At least five years of experience in the packaging or finishing converting industry.
• Educational background in mechanical engineering, such as technical school or college.
• Strong understanding of electrical and mechanical engineering principles.
• Technical proficiency with variable frequency drives, motors, and basic AC/DC systems.
• Fluency in using the metric system.
• Willingness to travel extensively throughout the US and Canada.
• Residence within one hour of a major international airport.

What the company offers

• Overtime pay for eligible hours.
• Per diem allowance while traveling.
• Compensation for travel time.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company matching.
• Paid vacation and holidays.
• Opportunities for ongoing training and professional development.

About the company

BOBST is a leading global supplier of equipment and services to packaging and label manufacturers. Recognized on the Forbes Best Midsize Employers List for three consecutive years, the company places customer service at the core of its operations. It strives to drive progress in connectivity, digitalization, automation, and sustainability across the industry.

• Customer service is central to all company activities.
• Recognized as a top midsize employer by Forbes for three years running.
• Commitment to accelerating industry advancements in digitalization and sustainability.