Field Service Technician, Mechanical, Gravure - Coating Laminating

Bobst seeks a Mid-level Field Service Technician for mechanical gravure coating and laminating equipment. The role involves extensive travel across the US and Canada to perform installations, repairs, and customer training.

As the primary point of contact for Bobst’s product range, this technician acts as a trusted advisor and key customer representative. The position supports a global leader in the packaging industry by ensuring equipment reliability and customer satisfaction through direct field support.

Responsibilities

• Perform timely repairs and installations of customer machinery.
• Install new equipment and relocate existing units as needed.
• Provide training to customers on machine operation and care.
• Conduct preventative maintenance to ensure optimal performance.
• Order necessary parts for installations and repair tasks.
• Troubleshoot issues and recommend proactive service programs.
• Diagnose faults within the customer environment and suggest solutions.

Requirements

• At least 5 years of experience in the packaging or finishing converting sector.
• Educational background in mechanical engineering, such as technical school or college.
• Strong understanding of electrical and mechanical engineering principles.
• Knowledge of variable frequency drives, motors, and basic AC/DC systems.
• Proficiency in using the metric system.
• Willingness to travel extensively throughout the US and Canada.
• Residence within one hour of a major international airport is preferred.

What the company offers

• Overtime pay for eligible hours.
• Per diem allowance while traveling.
• Compensation for travel time.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company matching.
• Paid vacation and holidays.
• Opportunities for ongoing training and professional development.

About the company

Bobst is a global leader in supplying equipment and services to packaging and label manufacturers. The company prioritizes customer service and aims to drive connectivity, digitalization, automation, and sustainability. Bobst North America has been recognized on the Forbes Best Midsize Employers List for three consecutive years.

• Customer service is central to all company operations.
• Focus on accelerating connectivity, digitalization, automation, and sustainability.
• Recognized as a top midsize employer by Forbes for three years running.