Senior Service Sales Manager

ABB Power Grids seeks a Senior Service Sales Manager in Zürich to drive growth in the Swiss market through strategic client engagement and achieving sales targets.

This position focuses on expanding service offerings across Switzerland by engaging strategically with clients and meeting established sales objectives. The role involves managing the full sales lifecycle and ensuring that service delivery aligns with client needs.

Responsibilities

• Create and implement strategic sales plans to meet and surpass service revenue goals for designated regions.
• Find and develop new business opportunities for the service portfolio, covering maintenance, support, consulting, and digital transformation.
• Establish and nurture long-term relationships with key decision-makers and stakeholders at client organizations.
• Manage the complete sales process, from initial outreach and needs assessment to proposal creation, negotiation, and final contract signing.
• Work closely with technical teams, project management, and product development to ensure service capabilities match client requirements.
• Prepare and deliver tailored presentations, demonstrations, and proposals that address specific client needs.
• Track market trends, competitive activities, and customer feedback to identify new opportunities and adjust sales strategies.
• Provide accurate sales forecasts and regular reports on pipeline status and performance against targets.
• Serve as a subject matter expert on service offerings, clearly communicating their value to clients.
• Mentor and support junior sales team members as needed.

Requirements

• Bachelor's degree in Business Administration, Engineering, Marketing, or a related field.
• 8-10 years of progressive experience in service sales with a proven track record of exceeding sales quotas.
• Demonstrated ability to develop and execute successful sales strategies in a competitive market.
• Strong understanding of various industry sectors relevant to Hitachi's business (e.g., manufacturing, energy, transportation, IT).
• Exceptional communication, presentation, negotiation, and interpersonal skills.
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Ability to travel within Switzerland.
• Strategic thinker with a strong business acumen and a results-oriented approach.
• Solid language skills: German (B2), French (B1) and English fluent.

Nice to have

• MBA preferred.
• Additional language proficiency is a plus.

What the company offers

• Collaborative, inclusive environment where your expertise can make a meaningful impact and support a more sustainable future.

About the company

ABB Power Grids is a global technology leader dedicated to sustainable innovation. The company provides advanced digital, energy, and industrial solutions to deliver value to customers.

• The company is a global technology leader committed to driving sustainable innovation.
• The company offers a collaborative, inclusive environment.