Account Partner - Veeva Basics

Veeva Systems Switzerland seeks a Senior Account Partner in Zürich to manage European customers for Veeva Basics, a scalable R&D platform for emerging biotechs. The role focuses on driving customer success, retention, and revenue growth through executive relationships and strategic sales execution.

The Account Partner is responsible for overseeing existing European clients using Veeva Basics, a unique suite of R&D applications designed for emerging biotechnology companies. The role supports long-term growth by ensuring customer retention, maximizing value, and expanding revenue through strategic account management and executive engagement.

Responsibilities

• Serve as the primary contact for European customers, providing support and guidance.
• Promote the value and vision of Veeva Basics, positioning it as the industry standard for emerging biotechs.
• Manage sales cycles by leveraging internal and external resources effectively.
• Organize and lead regional executive-level communities of practice.
• Gain deep knowledge of Veeva Basics products and collaborate with internal teams to develop sales strategies.
• Stay informed on industry trends and engage customers in solving their business challenges.
• Demonstrate urgency, integrity, and a strong commitment to customer success.
• Achieve or exceed targets for pipeline generation and cross-selling revenue.

Requirements

• Minimum of 5 years of professional experience, including 3+ years in R&D domains or SaaS sales within the Life Sciences sector.
• Proven experience selling complementary or competitive solutions into R&D environments.
• Entrepreneurial mindset with the ability to define and execute a regional sales strategy.
• Highly self-motivated, comfortable in a startup-like environment with fast-paced growth.
• Demonstrated success in sales roles targeting C-Level executives.
• Strong ability to present business cases and value propositions to senior leadership.
• Experience in curating executive-level communities and roundtables, supported by marketing.
• Creative thinker capable of innovating and turning ideas into actionable plans.

Nice to have

• Prior experience in building and managing community forums or events.