SKAN AG seeks a Customer Service Specialist for a 9-month fixed-term contract in Allschwil. The role supports the Pure Solutions division by managing orders, quotes, and customer communications.
This position acts as a maternity or leave replacement within the four-person Customer Service team of the Pure Solutions division. The specialist serves as the central contact point for the department, ensuring high-quality service through efficient order management and close internal collaboration.
Responsibilities
- Handle customer inquiries promptly and professionally
- Create quotations, process orders, and manage invoicing tasks
- Facilitate communication between clients, the Service Department, and Product Management
- Draft and manage service agreements
- Evaluate service technician reports and process associated invoices
Requirements
- Commercial or business training with a solid technical background
- Several years of experience in customer order processing or order management
- Strong SAP experience, particularly with the Service module
- Proficiency in Microsoft Office and Salesforce
- Fluent German and good English language skills
Nice to have
What the company offers
- An open and collaborative corporate culture
- Freedom to contribute and develop ideas
- Opportunities to participate in sports and social activities
- Professional development and continuous learning opportunities, especially at our SKAN Academy
- Comprehensive and career-focused onboarding
- Quick decision-making paths and flat hierarchies
- Transparent and open communication
- 5 weeks of vacation, with the option to take additional leave
About the company
SKAN AG is a pioneer in cleanroom equipment and isolators for the pharmaceutical industry, founded in 1968. The Pure Solutions division is the market leader in Switzerland for laboratory workspace solutions and clean air services.
- Open and collaborative corporate culture
- Freedom to contribute and develop ideas
- Opportunities to participate in sports and social activities
- Professional development and continuous learning opportunities, especially at our SKAN Academy
- Comprehensive and career-focused onboarding
- Quick decision-making paths and flat hierarchies
- Transparent and open communication
- 5 weeks of vacation, with the option to take additional leave
How to apply
Documents to submit:
- diplomas
- employment references
Quelle: öffentlich zugängliche Karriereseite des Arbeitgebers. Batchly ist nicht der Arbeitgeber und steht nicht notwendigerweise in einem Vertragsverhältnis mit dem Unternehmen.