Service Sales Manager

Scherer & Bühler AG seeks a Senior Service Sales Manager in Uzwil, CH, to lead the Service Sales team, drive territory growth, and manage strategic customer relationships on-site.

The company is looking for a senior professional to oversee the Service Sales team and drive business growth within a specific territory. This position focuses on developing strategic customer relationships, executing territory expansion plans, and ensuring the team meets its sales targets through effective coaching and performance monitoring.

Responsibilities

• Maintain deep product expertise while nurturing long-term relationships with key accounts.
• Guide, mentor, and develop the Service Sales team to meet business goals and cultivate a results-driven environment.
• Create and implement strategies to grow the territory by uncovering new opportunities and strengthening current client ties.
• Work closely with Area Sales and Service Managers to boost customer engagement and regional business expansion.
• Set sales goals, track progress, and coach staff to enhance overall team effectiveness.
• Address and resolve client issues or complaints promptly.
• Advance business development by pursuing leads and distributing market insights to internal teams.
• Manage CRM systems accurately to maintain clear visibility of client data and the sales pipeline.
• Draft proposals, quotes, and presentations to facilitate sales growth.
• Meet Service sales objectives while elevating team performance across the assigned region.
• Track sales metrics, offer ongoing coaching, and assist the team in securing major deals.
• Partner with cross-functional groups to shape business strategies and enhance client satisfaction.

Requirements

• Bachelor's degree in engineering.
• Over a decade of experience in service, technical sales, or the food processing sector, including leadership or mentoring roles within a sales team.
• Fluent proficiency in both English and Arabic.
• Capability to lead technical sales conversations and conduct commercial negotiations with clients.

What the company offers

• A diverse and inclusive workplace.
• A cross-cultural working environment.
• Opportunities for career and personal development.
• A family-owned business culture.
• An open communication culture.
• A great and dynamic work environment.

About the company

Scherer & Bühler AG operates within the global food, feed, and mobility industries, developing solutions that unlock sustainable business opportunities. The company aims to balance humanity, nature, and the economy in every decision, striving to create innovations for a better world with a focus on healthy, safe, and sustainable solutions. They collaborate with customers, start-ups, multinationals, and academia to accelerate impact together.

• Balances humanity, nature, and the economy in decision-making.
• Focuses on creating innovations for a better world.
• Collaborates with customers, start-ups, multinationals, and academia.
• Family-owned business culture.
• Open communication culture.
• Diverse and inclusive workplace.
• Cross-cultural working environment.
• Career and personal development opportunities.
• Great and dynamic work environment.