Solution Engineer

Gilytics seeks a Solution Engineer to bridge engineering and customer teams, demonstrating Pathfinder’s GIS capabilities through demos, documentation, and technical support in a remote-first environment.

This position serves as the technical link between the company’s engineering and GIS data groups and its customer-facing operations. The incumbent translates the Pathfinder platform’s technical features into practical demonstrations and guidance for prospective and existing clients.

Responsibilities

• Master the Pathfinder solution and its application in various customer scenarios
• Articulate the platform’s value clearly, aligning features with specific user requirements
• Build and execute demo projects that highlight Pathfinder’s workflows
• Create technical documentation and contribute content for sales and marketing collateral
• Draft technical proposals and responses for public tender requests
• Deliver technical support, including live assistance to end-users
• Triage customer technical issues to inform product roadmap prioritization
• Design and conduct onboarding sessions and training for new clients
• Conduct comprehensive testing of the solution before releases and client deployments

Requirements

• Degree in Geographic Information Systems, Geomatics, Geospatial Science, Environmental Engineering, or a related technical discipline
• At least three years of hands-on experience applying GIS to land, environmental, or infrastructure management
• Minimum of two years in a customer-facing position
• Proven ability to write technical documentation in English
• Conversational proficiency in English

Nice to have

• Background in teaching or delivering technical training
• Two or more years working with international clients in English-speaking environments
• Additional language skills such as German or Spanish

What the company offers

• Collaborate directly with leadership on a platform used by major utilities and infrastructure clients
• Access to AI-native tools including Microsoft Copilot and GitHub Copilot integrated into daily workflows
• Remote-first setup with flexible hours and core availability from 10:00 to 15:00 CET
• Structured onboarding process with a defined 90-day plan
• Learning and development support aligned with personal competence goals, including certifications and AI upskilling
• Provision of necessary equipment, including a laptop
• Vacation and leave terms compliant with local labor laws
• Competitive salary benchmarked against role, experience, and location

About the company

Gilytics operates as a small, multicultural team with members across Spain, Switzerland, Latin America, and Canada. The organization emphasizes an AI-native workplace where every employee is expected to adopt automation tools to enhance quality, speed, and impact.

• Multicultural team spanning Spain, Switzerland, LATAM, and Canada
• Expectation to actively use AI and automation tools to improve quality, speed, and impact