Sr Sales Operations Manager, AWS Global Sales Operations, AWS Global Sales Operations

Amazon Switzerland seeks a Senior Sales Operations Manager in Zürich to lead data analysis, financial modeling, and reporting for AWS Global Sales, driving strategic decisions through operational excellence.

This position sits within the Global Sales Strategy & Operations team and focuses on combining hands-on analytics with operational rigor. The role supports Sales Leaders by maintaining business health and enabling data-informed decisions through comprehensive analysis and modeling.

Responsibilities

• Manage sales performance reporting and analysis.
• Perform data quality audits to ensure accuracy.
• Build reports using various data sources to meet stakeholder needs.
• Provide actionable insights and strategic recommendations to guide business decisions.
• Analyze diverse datasets to uncover meaningful business trends.
• Design and deliver regular and on-demand business analytics.
• Maintain the monthly health of business models.
• Create and manage financial modeling projects.
• Extract and analyze data using Excel and other data management platforms.
• Monitor and evaluate existing performance metrics.
• Identify opportunities to develop new metrics.
• Transform complex data into actionable recommendations.
• Support DE Sales teams with territory analysis and operational activities.

Requirements

• Bachelor's degree or equivalent experience.
• Proficiency in Microsoft Excel for data manipulation and analysis.
• Experience developing and implementing systems for CRM, variable compensation, revenue reporting, forecasting, and Salesforce automation.
• Background in defining, refining, and implementing sales processes, procedures, and policies.
• Strong technical skills in data extraction and modeling.
• Exceptional organizational abilities.
• Self-motivation and adaptability in an ambiguous, fast-paced environment.
• Experience handling large datasets.
• Ability to support multiple sales teams simultaneously.

Nice to have

• Experience using Salesforce or other CRM tools, as well as BI tools.
• Experience presenting to senior leadership.

What the company offers

• Access to endless knowledge-sharing, mentorship, and career-advancing resources.
• Flexibility in the working culture to achieve work-life harmony.
• Employee-led and company-sponsored affinity groups promoting inclusion.
• Inclusion events fostering stronger, more collaborative teams.

About the company

AWS values diverse experiences and encourages candidates with non-traditional paths to apply. The team is dedicated to supporting new members with a broad mix of experience levels and tenures, working backwards from customer needs to deliver the best results.

• AWS values curiosity and connection.
• The team is dedicated to supporting new members with a broad mix of experience levels and tenures.
• The team works backwards from customer needs to deliver the best results.